Return & Refund Policy

Thanks for shopping at www.elitehaironline.co.uk

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  • You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase(Invoice).
  • Please include contact information when returning unopened products.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). Returns costs will be the responsibility of the customer. Shipping costs are nonrefundable.